Terms of service

Overview

Welcome to Rae Feather. These Terms of Service govern your access to and use of raefeather.us, including browsing our website, purchasing products, and using the services we make available.

By accessing our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of the website.

In these terms, “we,” “us,” and “our” refer to Rae Feather. “You” and “your” refer to the website visitor or customer.

Eligibility and Website Use

You agree to use this website only for lawful purposes and in accordance with these terms. You must not use the website in a way that violates applicable laws, interferes with its operation, compromises its security, or infringes the rights of others.

You are responsible for ensuring that the information you provide during checkout is accurate and complete.

Products and Descriptions

Rae Feather offers blankets and related home-textile products. We make reasonable efforts to present product descriptions, photographs, colors, dimensions, and other details as accurately as possible.

Actual colors may vary depending on screen settings, lighting, and device displays. Product availability may change without notice.

Please review product descriptions and care instructions carefully before purchasing. If you need clarification about a product, contact support@raefeather.us before placing your order.

Pricing and Orders

All prices and applicable charges are displayed on the website in the currency indicated at checkout. The standard shipping fee is $5.95 per order unless a different amount is clearly displayed before purchase. Applicable taxes and other charges will be shown where required.

Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to address suspected fraudulent activity, payment authorization failures, pricing errors, inventory issues, or other legitimate order concerns. If we cancel an order after payment has been collected, we will arrange an appropriate refund.

Payment

Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be subject to the terms and privacy practices of the relevant payment provider.

Shipping and Delivery

Orders are generally processed within 1–2 business days. Estimated shipping transit time is 5–8 business days after dispatch.

These are estimates rather than guaranteed delivery dates. Delays may occur because of carrier operations, weather, holidays, or other circumstances.

Please consult our Shipping Policy for further details. If we cannot ship an order within the promised timeframe, we will provide any required notice and applicable cancellation or refund options.

Returns and Refunds

Eligible returns may be requested within 30 days of receiving an order, subject to the conditions in our Return and Refund Policy.

That policy explains return eligibility, return shipping costs, inspection, refunds, exchanges, and procedures for damaged, defective, or incorrect items.

Nothing in these terms excludes consumer rights that cannot legally be excluded.

Intellectual Property

Unless otherwise indicated, the website's text, branding, graphics, photographs, design elements, and other original materials are owned by Rae Feather or used with appropriate authorization.

You may view and use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website materials without the necessary permission, except where applicable law permits.

Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, or other external websites.

We do not control every aspect of third-party services. Your use of those services may be governed by their own terms and privacy policies.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its services are provided on an “as available” basis. We do not guarantee uninterrupted, error-free, or continuously available website operation.

To the extent permitted by law, Rae Feather will not be liable for indirect, incidental, special, or consequential damages arising from website use or purchases. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Indemnification

To the extent permitted by applicable law, you agree not to misuse the website and to be responsible for losses or claims arising from your unlawful use of the website or your violation of these terms.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, or legal obligations. Updated terms will be published on this page with a revised effective date where appropriate.

Your continued use of the website after updated terms are posted constitutes acceptance of those changes to the extent permitted by law.

Governing Law

These terms are subject to the applicable laws governing the transaction and the parties, without limiting any mandatory consumer protections that apply in your jurisdiction.

Contact Information

For questions about these terms, contact:

Rae Feather
Email: support@raefeather.us
Phone: +1 252-933-5607
Address: 558 Carter Thigpen Rd, Mount Olive, NC 28365, United States
Website: https://raefeather.us